Last updated: 19 January 2021
This privacy notice helps you understand the purpose for which we collect, store and use your information.
We may need to update this notice from time to time, but we will inform you when we do. You should read this notice with our 2Stories website terms.
If you have any questions, please contact us at [email protected].
You have the option to subscribe to our newsletter. You can unsubscribe at any time by following our unsubscribe link at the bottom of an email or by contacting us.
When you contact us, we collect the information included in your message. We use this information to communicate with you.
We collect certain information automatically by using cookies when you visit our website, including:
We use this information to improve the way our website functions and our service. You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this by clicking ‘help’ on your browser’s menu or by visiting www.allaboutcookies.org. If you disable cookies, it may affect the way you experience our website.
We use suppliers and service providers who we trust to help us provide our services to you. They have agreed to keep your information secure and confidential, and to only use it for the purposes for which we have sent it to them.
We use other companies or individuals to
Some of these suppliers may be located in other countries. These countries may not have the same level of protection of personal information as South Africa. If this is the case, we require that our service providers undertake to protect the personal information that we share with them to the same extent that we do.
Sometimes we need to disclose your information to a third party:
If there is a change in our company structure or ownership, we may share your information as part of the assets transferred, or the due diligence for that transaction.
We have to keep your personal information for as long as you are our client, or you are subscribed to our newsletter. We have to keep your billing and payment information for accounting purposes and to comply with tax and other legislation. We will not keep it for longer than we need to or than we are legally required to.
We have to keep your personal information for as long as you are our client, or you are subscribed to our newsletter. We have to keep your billing and payment information for accounting purposes and to comply with tax and other legislation. We will not keep it for longer than we need to or than we are legally required to.
We have implemented reasonable security safeguards based on the sensitivity of the information to protect it from loss, misuse and unauthorised access, disclosure, alteration or destruction. But no system is perfect, and we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.
Although we cannot prevent all security threats, we have measures in place to minimise the threat to your privacy should something happen. We will let you know of any breaches that affect your personal information and inform you how you can minimise the impact.
You have the right to
You can request access to the information we hold about you or correct your personal information by contacting [email protected].
It may take us up to 21 days to respond to your request, because there are procedures we need to follow. In certain cases, we may require proof of your identity.